Returns & Exchanges
Due to the unique, one-of-a-kind nature of our reclaimed items, we offer a 14-day return window for most products to ensure you are completely satisfied with your discovery. All returned items must be in their original condition with all tags attached to qualify for a refund.
Initiate Your Return
Log in to our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the pre-paid shipping label provided by the portal; a flat-rate return shipping fee will be deducted from your final refund.
Pack Your Items
Securely pack the items in their original packaging, ensuring all Unclaimed Baggage security tags and vendor labels remain intact.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; refunds are typically processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing